CEO, LEVEL SHOES/ CHALHOUB GROUP
Elisa Bruno is Chief Executive Officer of the world’s leading destination for luxury footwear, Level Shoes. As CEO, Elisa leads and identifies new opportunities for achieving world-class experiences and growth, with the goal to cultivate a culture and community where service and creativity meet to offer a retail experience like never before.
As more than just a shoe store, Elisa drives Level Shoes to tread between digital innovation and an unrivalled in-person experience to captivate the attention and ignite the excitement of customers. From its personal shopping services to the ever-growing curation of 250+ designer labels, Level Shoes has become a unique hub with customers at its heart.
Elisa joins Level Shoes with not only a wealth of over 20 years of exceptional retail experience but a history of championing many great causes in the luxury industry worldwide, from London & Milan, all the way to the Middle East.
Elisa has held senior roles in Burberry, Dolce & Gabbana, Ermenegildo Zegna for the beginning of her journey towards Level Shoes. At Burberry she was instrumental to the brand transformation from 2004 to 2016, moving to London to lead the newly created Retail Experience EMEIA team, managing the opening of the first Burberry global digital store in Regent St and overseeing the Burberry e-commerce and omni channel launch. She then moved to Dubai for four years where she took the role of Burberry Retail Director in the Middle East. Having previously founded her own consultancy firm in 2019, Elisa has utilized her skills to help develop and start up retail businesses. As a champion for change, with a passion for inclusivity, coupled with being an advocate for diversity, her forte lies in nurturing talent. Elisa headed up the first Burberry EMEA Retail & Leadership Academy and continues to teach Fashion Business at Istituto Marangoni – one of the leading fashion schools in the world.